Terms of service

Last updated: November 15, 2026

These terms apply when you hire Chandra Hospitality, run by Bhuwan Chandra, a sole proprietor in San Francisco, California, USA. By paying for a service, you agree to these terms.

1. Free sample

Your first sample is free, with no obligation to buy. It shows you my style before you pay anything.

2. Services and prices

• Starter (monthly): up to 40 review replies and 4 social posts a month, as listed on the Pricing section of this website.
• One-time project: a full menu rewrite or a staff training guide, plus 8 social posts to promote it.
• Prices depend on where your restaurant is, as shown on the website. The price we agree in writing (by email) is the price you pay.

3. Payment

• You pay before the work starts.
• Monthly plan: paid at the start of each month.
• One-time project: 50% deposit to start, and the other 50% before I send the final files.
• Ways to pay: PayPal (worldwide), Zelle (USA only), or bank transfer (India). I send an invoice with the details.
• Any payment or currency fees from your bank or PayPal are paid by the sender.

4. Changes (revisions)

Every one-time project includes up to 2 rounds of changes within 14 days of delivery. Monthly review replies and posts can be changed before they are posted.

5. Refunds

• Before work starts: full refund.
• One-time project, after work starts: if you are not happy after 2 rounds of changes, I refund the unused part of your payment, and you keep nothing from that project. The deposit for work already done is not refunded.
• After final delivery: no refund.
• Monthly plan: no refund for a month that has already started.

6. Cancelling the monthly plan

You can cancel any time by email. Your plan keeps running until the end of the month you already paid for, then stops. There is no contract and no cancellation fee.

7. Posting your content

• You choose. I can send you the replies and posts to copy and post yourself, or I can post them for you.
• If I post for you, please add me as a manager or team member on your Google, Zomato, Instagram or Facebook page. I never ask for your passwords. You can remove my access at any time.
• Nothing is posted without your approval.

8. What you provide

You give me correct information about your restaurant: menu, prices, opening hours and photos. You confirm you have the right to use any photos or content you send me. I am not responsible for mistakes caused by wrong information you provide.

9. Who owns the work

Once you have paid in full, the replies, posts, menus and training sheets I make for you are yours to use as you like. I may show a sample of the work on this website only with your written permission.

10. AI tools

I use AI tools to help write first drafts. I read, check and edit every word myself before you see it.

11. Limits

I do my best to help your restaurant, but I cannot promise a set number of new customers, reviews or sales. My total responsibility to you is limited to the amount you paid me for the service in question.

12. Changes to these terms

If I change these terms, I will update the date at the top. The terms in place when you paid apply to that payment.

Contact

Bhuwan Chandra · Chandra Hospitality
Email: [email protected]